Incident Commanders and Strategic Comms

I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part in a leadership panel to field questions about crisis communications. This is the last post in a series that has been adapted from my short responses to questions on the […]

Communicating Transparency During the Deepwater Horizon Oil Spill

I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part in a leadership panel to field questions about crisis communications. This post, and others, is adapted from my short responses to questions on the topic asked before and during […]

Can Grassroots Orgs Hamper Unified Efforts through SM?

  CNN is broadcasting from Ferguson, and so are the live-streaming citizens on scene. — Anne-MarieMcLaughlin (@EMgrB) August 20, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part in a leadership panel to field questions about […]

Instant Communications and the Crisis Messaging Model

  There has been a confirmed shooting at the Columbia mall. a PIO will be on scene shortly. No updates or new details yet. — Howard County Police (@HCPDNews) January 25, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other […]