Death, Taxes, Crisis in 2014

This past year reinforced the ongoing need for solid crisis management strategy and communication planning, regardless of what your organization does. I didn’t attribute this quote because in our community, as far as I can tell, this is essentially a cliché. It’s cliché because if my great, great grand pappy (conceptually pictured here) were a […]

Four characteristics of effective messages

What’s the message? Doesn’t really matter whether you’re in crisis communications, marketing or an in-house corporate communication office – you’ve heard this question before, and probably asked it too. If your experience is like mine, there are no shortage of answers (from qualified sources and otherwise,) but it’s the next question that gets us hung up […]

When ethics collide: The boss vs. the profession

I spoke to a capstone public relations class at a local university last week. The future of PR is extremely bright if these men and women are a fair cross-section. They asked some great questions and made some astute observations. Today, I want to delve into one question about ethics worth sharing. Question: Where do […]