How Crisis Communicators Can Leverage SM Info Flow

  Yours truly. RT @NYPDnews: Do you have a photo w/ a member of the NYPD? Tweet us & tag it #myNYPD. pic.twitter.com/olAxGgU4Hs — Justin Wedes (@justinwedes) April 22, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I […]

Armchair Communicators (redux)

It’s been a busy few weeks for us. Brandon’s been finishing a summer session in pursuit of his philosophy degree and I’ve been traveling. Brandon calls it my Vision Quest (any Matthew Modine fans out there? Of course there are.) We’ve also been busy trying to turn this love affair of ours into a business. […]

Build Trust and Credibility with those Affected by Crisis

When you collaborate with other individuals or organizations to mitigate large, complex or ongoing crises, an important component of your communication is community involvement. Among the many facts that need to be disseminated to affected stakeholders during and after any crisis are the risks involved and how an incident management team is handling them. The […]

The LeBron Machine, Personal Branding and Storytelling

Personal branding, and the reputation management that goes along with it, is a continual process that follows the same formula – in a broad sense – as when the craft is applied to the corporate world. You create an identity that is easy for stakeholders to recognize and understand, then maintain and grow it through more […]

Virtuous Crisis Communications

Aristotle’s model of virtue ethics provides clear guidance on how professionals can best communicate with stakeholders during an emergency or disaster. Aristotle believed that the key to life was happiness, and that it was achieved by living virtuously – “all things in moderation,” basically, because in his treatise on the subject every virtue has TWO vices, […]