Being in Lower Manhattan on 9/11

If you’re just joining us, do not adjust your dial! You *are* in the right place. We’re counting down (and re-posting, etc.) our Top 10 Most Read Pieces of the year. #9 is a little Inception-like, since this countdown of the blog’s Greatest Hits is a walk down memory lane (and this post was a […]

Being in Lower Manhattan on 9/11

This is a slight departure from what we usually post on this site — it doesn’t contain any advice on how to better conduct crisis communications. But, one aim of this site is to make the world a better place one post at a time, so in that spirit I’m adding my voice to the […]