Do you know them? Do they know you? Do they know what you offer?

(Editor’s Note: We’re very happy to welcome friend and colleague Robert Lanier to The Crisis Communicator blogger family. I first met Rob at a full-scale disaster response exercise in New Haven, Conn., in the late summer of 1998 [I think that was our first meeting? Rob?]. He was a few years into the job, but had […]

How to Build a City Joint Information System

Brandon and I don’t talk a whole about it on the blog but I think most readers know we have “day jobs” providing, “crisis communication strategies to the energy, maritime and government sectors that can be implemented immediately for response to any critical incident, that are compliant with any government-led response, and that are compatible […]

14 Lessons Learned to Make You a Better Leader

Note: This is not a leadership blog, per se. However (comma) we often write for people who must consider aspects of leadership – and followership – in much of what they do: organizational spokespeople, government public affairs specialists, regional incident management team public information officers, emergency managers, corporate communications professionals, public relations practitioners, university mass […]

Freedom of Action and Aspects of The Bad Thing

I’m going to talk (type; whatever) about some different aspects of a critical incident response – or, as I’m fond of calling them, the Bad Things. The lifespan of the Bad Things during a crisis tends to have a beginning, middle and end – and, typically, there’s a relationship between them. First Aspect: Freedom of […]

Steal This Blog Post: The Crisis Communicator Complete Master Works

We turned four this week! Well, the blog turned four – “we” turn a decidedly larger number Saturday (which means you still have time to order something online and have it sent to me with express shipping. My favorite color is orange.). OK, enough of that. I’m here to commemorate the 4th Anniversary (birthday?) of […]

A View from the Other Side: An Evacuated JIC Manager

  Allow us to introduce (and welcome) Sheri Benninghoven, APR, to The Crisis Communicator. Sheri is a Santa Barbara-based principal at SAE Communications and specializes in strategic and crisis communications planning, counsel and implementation for local governments and higher education institutions. In her past life she was a PIO for the city of Anaheim and the League of California […]