14 Lessons Learned to Make You a Better Leader

Note: This is not a leadership blog, per se. However (comma) we often write for people who must consider aspects of leadership – and followership – in much of what they do: organizational spokespeople, government public affairs specialists, regional incident management team public information officers, emergency managers, corporate communications professionals, public relations practitioners, university mass […]

Freedom of Action and Aspects of The Bad Thing

I’m going to talk (type; whatever) about some different aspects of a critical incident response – or, as I’m fond of calling them, the Bad Things. The lifespan of the Bad Things during a crisis tends to have a beginning, middle and end – and, typically, there’s a relationship between them. First Aspect: Freedom of […]

Steal This Blog Post: The Crisis Communicator Complete Master Works

We turned four this week! Well, the blog turned four – “we” turn a decidedly larger number Saturday (which means you still have time to order something online and have it sent to me with express shipping. My favorite color is orange.). OK, enough of that. I’m here to commemorate the 4th Anniversary (birthday?) of […]

Media Relations Specialists – The Canary in the Coal Mine

BLUF: If your organization doesn’t aggressively organize response-based information gathering and analysis efforts, you’ll lose the ability right out of the gate to accurately track the tempo and temperature of public and media interest, understand where best to direct your future communication efforts and focus your speaker preparation work. In 1986, the practice of using […]