A Model for Aligning Key Internal Resources Before Crisis

Please welcome Kjell Brataas, a native Norwegian residing just outside of Oslo, serving as a senior communication advisor with Norway’s Ministry of Transportation. Kjell cut his crisis comms teeth on some devastating events, such as the Indian Ocean tsunami in 2004, in which 84 Norwegians died, and the 2011 terrorist attacks in Oslo and on […]

Do you know them? Do they know you? Do they know what you offer?

(Editor’s Note: We’re very happy to welcome friend and colleague Robert Lanier to The Crisis Communicator blogger family. I first met Rob at a full-scale disaster response exercise in New Haven, Conn., in the late summer of 1998 [I think that was our first meeting? Rob?]. He was a few years into the job, but had […]

How to Build a City Joint Information System

Brandon and I don’t talk a whole about it on the blog but I think most readers know we have “day jobs” providing, “crisis communication strategies to the energy, maritime and government sectors that can be implemented immediately for response to any critical incident, that are compliant with any government-led response, and that are compatible […]

Steal This Blog Post: The Crisis Communicator Complete Master Works

We turned four this week! Well, the blog turned four – “we” turn a decidedly larger number Saturday (which means you still have time to order something online and have it sent to me with express shipping. My favorite color is orange.). OK, enough of that. I’m here to commemorate the 4th Anniversary (birthday?) of […]

Packing for Pear-Shaped: What to Bring to “The Big Uh-Oh”

When my team shows up, something has probably gone very wrong – but we’re at least equipped to deal with it.” I was the first one on the conference call. I hate conference calls. I jotted down the date and time in my notebook and a few things I wanted to ask while I waited […]

A Control Test for Public Information Officers

Calling all Public Information Officer types who feel the never-ending urge to keep our finger on the button overseeing everything and everyone. All the time. Be honest and admit it. Being in control is fun (fun, yeah, I think that’s the right word,) but we should have a little talk … because being a PIO […]