The Better Way to Give Affected Masses Crisis Info

August 6, 2015 · by brandon brewer | in From the Field, Historical Cases | tagged community relations, effective communication, Lesson Learned, PR, Public Information, public meetings, Public Relations, reputation management, Risk Communication | 2 Comments

Here’s today’s public service announcement from me to you: if you have bad news or risk information to communicate to people affected by crisis, don’t ever (ever, ever, EVER) choose to hold a town hall meeting to do so. Some people look at me like I’m crazy when I say this – even veteran communicators – so […]