Risk Comm 101: Where It All Begins

This is the second installment in a basic risk communication series, adapted from a U.S. government training manual. The first post looked at the basics of what risk communication is; this post lays out a theoretical framework from which you can build plans and conduct risk communication work. The four theoretical models[i] from which we […]

Risk Comm 101: A Frame of Reference

NOTE: This is the first part in a series about – well – basic risk communication (hence the title!). It is adapted from an old (but surprisingly still-relevant) manual on the topic, assembled by the U.S. Coast Guard’s Public Information Assist Team (of which I was a proud member twice in my career). Found this […]

14 Lessons Learned to Make You a Better Leader

Note: This is not a leadership blog, per se. However (comma) we often write for people who must consider aspects of leadership – and followership – in much of what they do: organizational spokespeople, government public affairs specialists, regional incident management team public information officers, emergency managers, corporate communications professionals, public relations practitioners, university mass […]

Steal This Blog Post: The Crisis Communicator Complete Master Works

We turned four this week! Well, the blog turned four – “we” turn a decidedly larger number Saturday (which means you still have time to order something online and have it sent to me with express shipping. My favorite color is orange.). OK, enough of that. I’m here to commemorate the 4th Anniversary (birthday?) of […]

Podcast: Public Information for Hurricanes Harvey and Maria

Finally. As in, *finally* Thomas McKenzie’s and my schedules lined-up so we could talk about his back-to-back public information officer deployments for Hurricane Harvey, in Texas, and Hurricane Maria, in Puerto Rico, which I teased to you all last month here on the blog. Thomas and I spent a few minutes here (~28) talking about what […]