Do you have any good infographics about the x part of the coronavirus pandemic that would be good for me to share with group y? That was, basically, a question in an email from a colleague the other day. It helped me to realize that coronavirus/Covid-19 has, to my eye, been one of the more […]
Allow us to introduce (and welcome) Sheri Benninghoven, APR, to The Crisis Communicator. Sheri is a Santa Barbara-based principal at SAE Communications and specializes in strategic and crisis communications planning, counsel and implementation for local governments and higher education institutions. In her past life she was a PIO for the city of Anaheim and the League of California […]
Friend, colleague and fellow professional communicator Chris Evanson sent me a note the other day with the suggestion for this piece – the importance of sometimes fighting the urge to use a staff-written statement to communicate with highly concerned people during times of crisis or emergency. Whether it’s delivered in writing, via media interview or […]
A couple of months ago Thomas McKenzie – friend, colleague and frequent contributor here – and I were kicking around ideas for adding a podcast element to this blog. Days later he was deployed to Houston, then Corpus Christi for about three weeks of Hurricane Harvey incident response work. During and after that deployment we […]
I’d never heard of Lt. Gen. Jay Silveria, Superintendent of the U.S. Air Force Academy, before watching this video almost two weeks ago, but I can say this now – if he handles every potential (or real) crisis like he handled this one at the academy, he’s one of my new heroes. Just go ahead […]
Millions of people have been affected by the blizzard that hit the U.S. Mid-Atlantic region during the weekend, with the storm’s after-effects still being felt days after the last snowflake fell. Here, in Virginia’s Hampton Roads region, schools and local government offices are closed, hazardous driving conditions persist on secondary roads and emergency managers are busy […]
thecrisiscommunicator.com 