Vigilance Vital for Established Crisis Comm Plans, Reputation

“A rat doesn’t care who you are or how nice your house is – if he wants to get in, he’s gonna get in,” my new friend, Mike, said to me the other day. Mike was being literal, not figurative. Mike gets rats – and squirrels and raccoons and who knows what else – out […]

On-Camera Interviews: Surviving the Black Circle

BLUF: When it comes to giving interviews, you can’t practice enough. In the course of my duties, I provide on-camera technique training to hazard response professionals several times a year. When I ask about their prior media experiences, the most common complaint is, “The media take my words out of context.” (Fair enough, more on […]

Steer Toward Right: After Action Reports and Lessons from the Field

Note: A brief introduction, since this is the first  guest post (of many, we hope) from our friend and colleague Thomas McKenzie. Mac isn’t just a PIO, who spends a LOT of time in the field, but is a member of the U.S. Coast Guard’s elite Public Information Assist Team, which is a component of […]

11 Preparedness Tips for Atlantic Hurricane Season

Atlantic hurricane season started today and lasts through November 30. The National Oceanic and Atmospheric Administration is predicting that there is a 70 percent chance for 10-16 named storms this year, with 1-4 of them being major hurricanes. If you live and work near the U.S. east or gulf coasts, or in the Caribbean, you should […]

Crisis Identification and Management

We are in the medal round for our year-end countdown of Top 10 Most Read Pieces of 2015 here on the blog. This bronze-winning piece was inspired by my philosophy coursework at Old Dominion University (Go Monarchs!). Really! I took a philosophy course on ethics and crisis communication, so it makes sense that I’d migrate […]

Four characteristics of effective messages

Happy Monday! We’re continuing our countdown of the Top 10 Most Read Pieces of 2015, and we’re halfway to number 1. Coming in at #5 is this piece Paul published almost a year ago, which has been a regular landing spot since then for people visiting the blog. Probably because it’s really good. Enjoy, and […]