Communications as Failure in Crisis Response

If there's bad news, get it out as quickly as possible. And quick turnarounds are easier with a plan. #crisiscomms http://t.co/7KKNIhjpKf — Irene Bakaric (@mediaprep) April 1, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part […]

A New Guide for Public Information Officers

My friends over at the U.S. Coast Guard’s Public Information Assist Team – the service’s deployable crisis communications experts – have alerted me to two things in the last few weeks – one, that the service has published a new pocket guide for incident public information officers (PIO) and, two, that they began distributing (and […]

SMEM and ICS Training for Comms Pros

If you work in U.S. emergency management, particularly at the local, county or state level, you are probably already aware of the fine courses provided at FEMA’s Emergency Management Institute – both the brick-and-mortar schoolhouse in the Maryland panhandle, and via their online presence. I’ve taken several courses at the school over the years, have […]