Guns, Drinking Water and Antiterrorism in the Midwest

tl;dr – If there’s a possibility that something your organization is about to do will lead to perceived risks from stakeholders outside the organization, you need to have a risk communication and outreach plan in place before going forward with your operational plan. Americans used the phrase “the new normalcy” to describe how things had […]

The #HoCoPolice and the #ColumbiaMall Shooting

There has been a shooting incident at the Columbia mall. No additional details yet. PIO en route. Will update ASAP. — Howard County Police (@HCPDNews) January 25, 2014 Following crisis news in real time is nothing new. Orson Welles proved – at least in theory – in 1938, with his hour-long radio adaptation of War […]