Note: This is the second post in a series of what was initially intended to be two or three, discussing the challenges, practices and perceptions surrounding the holistic use of social media in response operations – from its more obvious application in public information to it’s potential for informing plans and decision making across the […]
Tag Archives: Operations
Full disclosure: I didn’t initially buy the social media hype as it gained more and more mainstream popularity years ago. I didn’t envision the role it might someday play in more practical matters, such as marketing, branding and stakeholder engagement. I figured it wouldn’t be much more than a novelty or a fad for its […]
Note: A brief introduction, since this is the first guest post (of many, we hope) from our friend and colleague Thomas McKenzie. Mac isn’t just a PIO, who spends a LOT of time in the field, but is a member of the U.S. Coast Guard’s elite Public Information Assist Team, which is a component of […]
Crude oil train accidents in North America have been making headlines the last few years and early this year I “debriefed” my public information officer friend, Thomas, after he returned from a deployment to one of these incidents. He and his crisis communication team had some challenges, to say the least. This piece comes in […]
Wow. 2015 sure happened, didn’t it? In the spirit of this season of giving, Paul and I are counting down (and re-sharing, re-posting, re-tweeting, re-facebooking, etc., etc.) our Top 10 Most Read Pieces (look at all those caps!) from this year of the Crisis Communicator blog. We’re continuously blown away by how many people visit […]