I’ve been called on to communicate with people affected by oil spills, natural disasters and other critical incidents. What makes communicating to people affected by these sorts of events challenging is that they feel personally threatened by circumstances outside their control and by people they may not trust. This creates mental noise, which means information […]
Tag Archives: incident communication
I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part in a leadership panel to field questions about crisis communications. This is the last post in a series that has been adapted from my short responses to questions on the […]
I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part in a leadership panel to field questions about crisis communications. This post, and others, is adapted from my short responses to questions on the topic asked before and during […]
If there's bad news, get it out as quickly as possible. And quick turnarounds are easier with a plan. #crisiscomms http://t.co/7KKNIhjpKf — Irene Bakaric (@mediaprep) April 1, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part […]
At times, a simple incident – whether it be small or large – can become complex quickly, and require more from professional communicators than is the norm for mitigating disaster through their work with the community and media. What makes an incident complex? An increasing magnitude of the incident or larger scope of area and […]
The Crisis Communicator 