The #HoCoPolice and the #ColumbiaMall Shooting

There has been a shooting incident at the Columbia mall. No additional details yet. PIO en route. Will update ASAP. — Howard County Police (@HCPDNews) January 25, 2014 Following crisis news in real time is nothing new. Orson Welles proved – at least in theory – in 1938, with his hour-long radio adaptation of War […]

Crisis Comms 101: Why Crisis Sucks

This is an introduction to a short series of posts about the fundamental approach crisis communication ninjas use to assess and respond to crisis situations for their organizations or clients. If you’re a manager without a crisis guru on staff – or without a plan – you’re assuming a huge amount of risk. When a […]