Crisis Comms 101: Preparing for the Inevitable

Crisis happens. I don’t think that’s a bumper sticker yet, but it should be. A manager who can anticipate the things that can go wrong and has a plan for them is way ahead of the curve.  You don’t have to know when and where crisis might strike in order to formulate a plan. You […]

Crisis Comms 101: The Anatomy of Crisis

This is the first of five posts outlining what crisis comms managers see when a crisis is looming, in terms any organizational manager will understand. Identifying crisis in the early stages vastly improves the odds of coming out on the other end merely licking a few wounds, as opposed to a one-way trip to the […]

Crisis Comms 101: Why Crisis Sucks

This is an introduction to a short series of posts about the fundamental approach crisis communication ninjas use to assess and respond to crisis situations for their organizations or clients. If you’re a manager without a crisis guru on staff – or without a plan – you’re assuming a huge amount of risk. When a […]