Aristotle’s model of virtue ethics provides clear guidance on how professionals can best communicate with stakeholders during an emergency or disaster. Aristotle believed that the key to life was happiness, and that it was achieved by living virtuously – “all things in moderation,” basically, because in his treatise on the subject every virtue has TWO vices, […]
Tag Archives: emergency management
An often overlooked crisis communications tool – which has more power than many people give it credit for – is the after action report (AAR), or “lessons learned report,” if that sounds more familiar. A well-written AAR has several inherent benefits: It provides your leadership with a clear picture of you/your team’s important incident actions. […]
The Tampa Tribune published an article Sunday – the first day of Atlantic hurricane season – highlighting how federal and local response and recovery agencies have taken to social media in the last few years to communicate hazards to the public. The article’s author, Keith Morelli, notes: “Social media has quietly taken over as the […]
In the overall scheme of things, there’s two ways to manage crisis incident response, and the communications component that is part of it — just wing it and make it up as you go along, or take a systematic approach. I’ve witnessed both, and (spoiler alert!) the former might produce occasional successes (due, mostly, to […]
Paul and I have been talking a lot about this lately, and we realize that we’ve come to the point that we need more than the Internet to bridge a gap in our knowledge – we need YOU, fellow subject matter experts in emergency management, public information, crisis communications and/or disaster incident response to give […]
The Crisis Communicator 