Death, Taxes, Crisis in 2014

This past year reinforced the ongoing need for solid crisis management strategy and communication planning, regardless of what your organization does. I didn’t attribute this quote because in our community, as far as I can tell, this is essentially a cliché. It’s cliché because if my great, great grand pappy (conceptually pictured here) were a […]

Can Grassroots Orgs Hamper Unified Efforts through SM?

  CNN is broadcasting from Ferguson, and so are the live-streaming citizens on scene. — Anne-MarieMcLaughlin (@EMgrB) August 20, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part in a leadership panel to field questions about […]

Instant Communications and the Crisis Messaging Model

  There has been a confirmed shooting at the Columbia mall. a PIO will be on scene shortly. No updates or new details yet. — Howard County Police (@HCPDNews) January 25, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other […]

How Crisis Communicators Can Leverage SM Info Flow

  Yours truly. RT @NYPDnews: Do you have a photo w/ a member of the NYPD? Tweet us & tag it #myNYPD. pic.twitter.com/olAxGgU4Hs — Justin Wedes (@justinwedes) April 22, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I […]

Who is Reaching Out to You Before Disaster Strikes?

The Tampa Tribune published an article Sunday – the first day of Atlantic hurricane season – highlighting how federal and local response and recovery agencies have taken to social media in the last few years to communicate hazards to the public. The article’s author, Keith Morelli, notes: “Social media has quietly taken over as the […]