Crisis Comms 101: Canaries are Dead, Spider Monkeys are Nigh

As I’ve said many times before, “crisis happens” (bumper stickers are at the printers.) We can’t stop or even control it when it starts, but we can take steps to contain and mitigate the kind of long term impact that make crisis so dangerous. In previous “101” posts I wrote about recognizing, preparing for and […]

Apps for the Crisis Communicator’s Virtual Toolbox

Being a public information officer for an organization with a diverse array of nearly a dozen distinct missions made every day exciting. On any given day, I might be talking to the media and stakeholders about maritime search and rescue and law enforcement, chemical and petroleum environmental pollution response or how icebergs in the North […]

Collaborative Crisis Communications: The Steps

This post should really be titled “If You’re Not Collaborating With Others During a Crisis Situation, You Need to Rewrite Your Crisis Plan.” Of course, if that particularly wordy title appeared in the editorial queue, I’d get one of those calls from Paul. Here’s the thing about being at the center of a crisis – […]

Got Maxims?

Some reading assignments for a few classes got me to thinking about the power I’ve attributed to maxims throughout the years. Sure, they’re more of a “good to have” than a “must have” item, but so is everything else that doesn’t directly contribute to meeting your Maslows. But, as Socrates says in Plato’s Crito, “the […]