We’re in the midst of counting down the blog’s greatest hits, with the Top 10 Most Read Pieces of 2015. We’ve got a thing for conducting productive community relations during crises, so it’s nice to see that this entry from guest blogger extraordinaire Mariana O’Leary was well-received when we published it a few months ago. […]
Tag Archives: crisis communication
Think of what it would take to throw a large wedding, where the entire town is invited, in a short amount of time. You’ll need a team to divide and conquer the following:
This is the third entry in a three-part series on what it’s like being deployed as a crisis incident public information officer. The first entry covered the preparatory phase of incident response operations, and the second covered what it’s like once on-scene at an incident. This entry focuses on lessons learned from the incident. What […]
This is the first entry in a three-part series on what it’s like being deployed as a crisis incident public information officer. This entry covers the preparatory phase of incident response operations. When I met up for coffee with my friend and colleague Thomas McKenzie a few weeks ago, his black backpack had a wavy, […]
“Do as I say, not as I do.” I jabbed a man in the eye with a flash drive once for saying that. I prefer, “Do as I say, do as I do,” or, “Don’t do what I don’t do, don’t do what I don’t say.” (wait, what?) What was I getting ready to talk about? […]
The Crisis Communicator 