This past year reinforced the ongoing need for solid crisis management strategy and communication planning, regardless of what your organization does. I didn’t attribute this quote because in our community, as far as I can tell, this is essentially a cliché. It’s cliché because if my great, great grand pappy (conceptually pictured here) were a […]
Tag Archives: crisis communication
After a webinar I presented to emergency managers on crisis and risk communications during recovery from disaster I was asked, “Do you have a communication strategy for long term recovery?” To which I responded, (and I’m paraphrasing here,) “Yes. I do.” I used more words, but that was the gist. Now, I can’t say for […]
If there's bad news, get it out as quickly as possible. And quick turnarounds are easier with a plan. #crisiscomms http://t.co/7KKNIhjpKf — Irene Bakaric (@mediaprep) April 1, 2014 I recently spoke at a two-day all-hazard crisis incident response seminar in Berkeley, Calif., titled, “Thriving in the First 96 Hours.” Among other activities, I took part […]
In times of crisis, the top communication objectives are typically to provide information to the public that will help them stay safe, that will tell them how they can help your organization to help them, to reassure and to instill confidence. All communication strategies and tactics, therefore, need to be developed with these objectives in […]
Emergency room triage is an established practice to do the most good, with the resources available, based on the workload. It is based on the rate of incoming patients, the urgency of each patient’s needs and how complex each individual patient’s situation is. Medical triage changes a bit on the battlefield. The concepts of rate, urgency and complexity […]
The Crisis Communicator 