As I’ve said many times before, “crisis happens” (bumper stickers are at the printers.) We can’t stop or even control it when it starts, but we can take steps to contain and mitigate the kind of long term impact that make crisis so dangerous. In previous “101” posts I wrote about recognizing, preparing for and […]
Tag Archives: Risk Comms
tl;dr – If there’s a possibility that something your organization is about to do will lead to perceived risks from stakeholders outside the organization, you need to have a risk communication and outreach plan in place before going forward with your operational plan. Americans used the phrase “the new normalcy” to describe how things had […]
Coal miners used to take caged canaries into mine shafts to serve as primitive early warning systems in case the air became toxic. If the bird kicked over in its cage, the miners knew danger was in the air – literally. In this post, I’ll talk about an early warning system you can use to […]
Some reading assignments for a few classes got me to thinking about the power I’ve attributed to maxims throughout the years. Sure, they’re more of a “good to have” than a “must have” item, but so is everything else that doesn’t directly contribute to meeting your Maslows. But, as Socrates says in Plato’s Crito, “the […]
There has been a shooting incident at the Columbia mall. No additional details yet. PIO en route. Will update ASAP. — Howard County Police (@HCPDNews) January 25, 2014 Following crisis news in real time is nothing new. Orson Welles proved – at least in theory – in 1938, with his hour-long radio adaptation of War […]
The Crisis Communicator 